I Face Unauthorized Facetune Subscription and ₺2,999 Charge Without My Consent

On May 11, 2025, my account was charged ₺2,999 for a Facetune subscription that I never authorized or agreed to. I never signed up for any subscription, membership, or payment plan with this app, and I was never shown any kind of consent form, warning, or notification before this charge was made.

I am extremely frustrated by this unauthorized transaction. I did not receive any prior communication regarding this subscription, and I certainly did not approve such a large payment. No one should be charged this amount without their knowledge or permission.

I kindly request that this unauthorized subscription be canceled immediately and that the full amount of ₺2,999 be refunded to my account without delay. I expect your company to respect consumers' consent rights and act quickly to resolve this situation. Please confirm the cancellation and refund in writing as soon as possible.