I subscribed to Facetune 2 with a 3-day free trial, hoping to test its features. Before the trial period ended, I canceled the subscription through my Apple account to avoid any charges. Despite this, Facetune 2 charged my card ₺1,400 for a full subscription.
I have never used the paid features of the app beyond the trial period. I followed all necessary cancellation steps, yet this unjust charge was still deducted from my card. I immediately contacted Apple Support and Facetune but have not received a satisfactory response or refund.
I demand a full refund of the ₺1,400 withdrawn from my account without my consent. If my money is not refunded promptly, I will take legal action to recover the unauthorized payment and protect my consumer rights. This situation has caused significant financial and emotional distress.
I signed up for the Facetune free trial through my phone and canceled the subscription during the trial period, well before it was supposed to convert into a paid plan. Despite my cancellation, Facetune charged my card ₺1,400 for a full subscription I never intended to purchase. This charge happene...
I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they charged me a small one-time fee because my trial had ended. That was fine, and I paid it thinking it was a normal one-time charge. But just now, I was shocked to see that the app c...
I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. However, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my acc...
I recently discovered that my credit card was charged ₺1,400 for a Facetune annual subscription without my knowledge or consent. I never authorized this purchase, nor did I receive any notification asking for my approval. This unauthorized transaction is unacceptable. As soon as I saw the charge, I...
I signed up for the Facetune app through Apple under what was clearly stated as a free trial. I never used the app’s features, yet Apple charged my account for a full subscription. After seeing this charge, I immediately canceled my subscription to avoid further payments. I have not used the service...
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