I signed up for the 7-day free trial on the Facetune2 app, but on the very same day, I canceled it because I didn’t like the app. Even though I canceled within the trial period and never used the app’s features, I was shocked to find that they charged me for an entire year’s subscription without my permission.
I didn’t use this service, and I canceled exactly as the instructions stated. I never agreed to pay for a full year, especially on the first day of a free trial. This is incredibly misleading and unethical.
I am requesting a full refund for the unauthorized annual charge. Facetune2 needs to fix this immediately and ensure that no further charges occur. This has caused unnecessary financial stress and frustration. I demand my money back without delay and expect the company to respect user cancellation actions during trial periods.
I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. However, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my acc...
I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they charged me a small one-time fee because my trial had ended. That was fine, and I paid it thinking it was a normal one-time charge. But just now, I was shocked to see that the app c...
I signed up for the Facetune app through Apple under what was clearly stated as a free trial. I never used the app’s features, yet Apple charged my account for a full subscription. After seeing this charge, I immediately canceled my subscription to avoid further payments. I have not used the service...
I downloaded the Facetune app, which, just like other photo collage apps such as Remini, claims to offer a 3-day or 7-day free trial before charging anything. However, the app withdrew money from my account without my permission or any subscription confirmation. I never authorized a payment, nor did...
Hello, I am writing to report an unauthorized charge from the Facetune2 app. This app was accidentally downloaded onto my phone by a child, and I only became aware of it when I saw the charge on my payment card. Facetune2 claims to offer a one-week free trial, and today marks exactly one week since ...
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