Facetune 2 Auto-Charged $71 Without Confirmation Screen

41

On November 7, 2025, a $71 USD Premium subscription was activated on the Facetune 2 app through the App Store on my iPhone 16, even though I did not approve or authorize the purchase. I did not see any confirmation screen or notification during the purchase process. This subscription was started completely without my knowledge or consent.

The payment was processed via transfer, and I do not have any customer, order, or invoice number. When I contacted my bank, they told me they could not cancel the transaction. I was unable to reach Facetune 2, and although I submitted a request to Apple regarding the issue, I have not received a solution yet.

I request that this mistakenly activated subscription be canceled and that the charged amount be refunded to me.

Comments

Similar Complaints

Facetune Charged Me After Trial Without Notice, Requesting Refund

13

I downloaded the Facetune app from the App Store as a trial version one week ago. It was stated that I would be notified...

I Face Unauthorized Facetune 2 Charge After Canceling Free Trial

44

I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they ...

Facetune Video Charged Me Despite Not Having the App Installed

36

Even though the Facetune Video app is not installed on my phone and I have never used it, an annual subscription fee of ...