On May 5, 2025, Facetune charged my account ₺2,999 without my knowledge or consent. I have never subscribed to this app, authorized a payment, or approved any membership plan. I was not presented with any prior notification, warning, or confirmation screen regarding a subscription. This charge happened completely without my permission, and I find it unacceptable.
I expect Facetune and your billing partners to respect user consent. I kindly demand the immediate cancellation of this unauthorized subscription and a full refund of the ₺2,999 charge to my account. I also request clear communication from your team explaining how such a charge occurred without my approval.
Please resolve this matter urgently and confirm the cancellation and refund process in writing. If I do not receive a prompt resolution, I will pursue legal action and report this unauthorized transaction to the appropriate consumer protection authorities.
On May 11, 2025, my account was charged ₺2,999 for a Facetune subscription that I never authorized or agreed to. I never signed up for any subscription, membership, or payment plan with this app, and I was never shown any kind of consent form, warning, or notification before this charge was made. I...
On June 29, 2025, at 12:43 PM, I was shocked to see that ₺2,999 was withdrawn from my account via Apple for a Facetune app subscription. This charge happened without my prior knowledge or consent. I never authorized or used this app, yet they charged me the full annual subscription amount all at onc...
I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. However, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my acc...
I recently discovered that my credit card was charged ₺1,400 for a Facetune annual subscription without my knowledge or consent. I never authorized this purchase, nor did I receive any notification asking for my approval. This unauthorized transaction is unacceptable. As soon as I saw the charge, I...
I recently discovered that Facetune charged my account ₺575.99 for a one-year subscription that I never approved. I am certain that I did not sign up for a yearly plan. In fact, I canceled my subscription promptly, yet the app still deducted the full annual fee from my account. This situation is inc...
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