I purchased a Dreame Z30 from the Akbatı shopping mall, but I have been experiencing a constant poor suction problem. The device does not clean properly, and the suction power is insufficient all the time, which makes it impossible to use it as expected from a product in this price range. I first noticed this issue on 03.11.2025, and the situation has not improved since then. I contacted customer service about this problem, but unfortunately, I did not receive any helpful support or solution. Since the device has had poor suction continuously, and I cannot benefit from it as intended, I no longer trust its performance and do not want to continue using it. I request a full refund for my Dreame Z30 and expect the necessary process to be initiated as soon as possible so that this issue can be resolved without further loss of time.
I bought a Dreame L10S Ultra Gen2 robot vacuum cleaner on 01.04.2025, and about one month after I started using it, it began to cause problems. First, malfunctions occurred in the water discharge and suction system, the mop was leaving the floor wet, and when I checked from the application, it showe...
I purchased a Dreame X50 Ultra Complete robot vacuum cleaner. In the second month of use, the device started showing a “cleaning plate error”, which made it unusable. For this reason, I sent it to the authorized service center on 08.11.2025 under Work Order No: IST01-OU-1114498, within the manufactu...
I purchased a brand new Dreame L10S Pro Gen 2 robot vacuum, and right out of the box, it wouldn’t charge properly. I was extremely disappointed that a brand-new device had such a basic malfunction. To make things worse, Dreame only has a technical service center in Istanbul, which made the warranty ...
I bought the Dreame X40 robot vacuum expecting premium performance, but it completely let me down. Just one month in, the device started malfunctioning badly. Every time I create a map and start a cleaning cycle, it deletes the map, spins in place, and refuses to clean properly. It either gets stuc...
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