All Complaints

I can’t log in to my Binance account. The passkey is being verified, but Face ID is not approving the login. A week ago, I was able to log in using only facial recognition. Then I was suddenly logged out, and since then, I haven’t been able to get back in. I’m requesting support and urgently asking ...

On 10/13/2025, I sent my Dyson V15 vacuum to the service center through MediaMarkt, along with all of its parts. When I handed over the product, the MediaMarkt staff photographed every piece, uploaded the photos into their system, and sent them to Dyson’s service center as well. However, when I went...

About 1–1.5 months ago, I received an SMS stating that my HSBC Advantage credit card would be closed and that I had an outstanding balance. I paid the full amount that was communicated to me. However, shortly after that message, my internet banking access was also shut down. This month, I received ...

I attempted to purchase the Dyson Airstrait product via Dyson’s official website on November 17, 2025. During checkout I received an error message stating “bank approval not granted,” even though my bank informed me there was no issue on their end. I tried paying by credit card, but due to a system ...

I purchased my Dyson V15 cordless vacuum from MediaMarkt three years ago. The battery has completely stopped working, and I haven’t been able to use the vacuum for about a week. Since the warranty has expired, I contacted customer service and was told that I need to buy a new battery. However, neith...

On 24.07.2025, around 15:30, our inverter AA model air conditioner was installed in our home under warranty by Arçelik authorized service. During the installation, the technicians stated that the drainage hose had not been attached and that they had uploaded a photo of this issue to the system. Beca...

I bought my Ray-Ban sunglasses from Sunglass Hut on October 18th. I noticed the scratch 10 days later due to bad weather. When I took them to the store, they denied my request for an exchange, claiming it was user-caused. The store employees were not only unhelpful but also extremely arrogant and un...

My Samsung Eco Bubble 8 kg washing machine has been randomly shutting off during operation for about two months. The machine suddenly stops and all the lights turn off. This issue has happened around 10 times so far. Each time, I can only get it to work again by unplugging it and waiting for a long ...

On November 10, 2025, I ordered four sweaters from the Pierre Cardin brand through Trendyol. My order number is 10684506752. The package was delivered to my address at Istanbul, but one of the sweaters was missing. Since that day, I’ve spoken with both Trendyol and Pierre Cardin customer service mu...

Between November 14–16, I tried to purchase the Dyson V15S Submarine upright vacuum from the Istanbul Marmara Forum and Istanbul Forum MediaMarkt stores. Together with the store employees, we inspected a total of four different units. Three of them had scratches, and on one of them the attachments d...

On May 20, 2025, I purchased multiple items from the Touché Privé website under order number #778850. I returned the products within the return period using the company’s contracted shipping service and the return code provided on their website. As shown in the attachment, the return reached the com...

We needed to take our MG vehicle to the service center, but the service location you directed us to is an absolute disaster. It’s set up outside the city, right at the exit of a tunnel and on top of a bridge where trucks pass by at full speed — a truly dangerous place. There are no signs, no directi...

My Corby Drones XC028 model drone suddenly lost signal and crashed today at around 1:00 PM.. Before the signal was lost, I did not receive any warning message or error code. Since I couldn’t locate the spot where the drone fell, I am unable to recover the device or see the extent of the damage. I h...

On November 15, 2025, I rented an apartment in Kyrenia, Northern Cyprus through Airbnb under reservation number HM5ETH8TFQ, listed under the host name Irine. Even though there was no warning or information in the listing description, about 10–15 days after booking—and just one day before my stay—I w...

I have a Samsung Fold 4, and I’m not someone who frequently uses the inner screen. I’ve had the device for over a year, and I’ve probably opened and closed it no more than 100 times. This morning, when I tried to open it, the phone stopped at a 160–170 degree angle and wouldn’t open fully. After doi...

Due to a power outage yesterday, I was unintentionally disconnected from my Valorant account (username: 10258963), and as a result, I received a 321-hour penalty. This is the first time I have experienced such an outage, and I did not leave the game intentionally. I would like to emphasize that the ...

I ordered the Supersonic Nural hair dryer directly from Dyson’s official website. I was notified that the product would be delivered on Friday, November 14, but the delivery never happened. The delivery date was then updated to Saturday, November 15, yet it still wasn’t delivered. Now the delivery d...

I am requesting that my unfair ban in Garena Free Fire be removed. I don’t know why this happened or what caused it. I was told that other players reported me and claimed I used abusive language. However, I never used any offensive words — I was simply playing my game. I also got banned through voi...

About six months after the warranty for my Dyson V15 Detect vacuum had ended, while it had always worked perfectly before, its battery suddenly died and refused to recharge. I contacted Dyson customer service and filed a fault request. However, without any inspection, they immediately told me that t...