Can I Get My Sugo Account Back Please?!

I am writing about my Sugo account, which has been blocked for 4 days with the message “Device Suspended”. The application says that I am scamming people, but I have never scammed anyone and I strongly reject this accusation. Because of this sudden block, I cannot use my account or access my money and services. This situation is stressing and damaging for me, because I am treated like a scammer without any clear explanation or proof. I kindly request that my account and device be urgently reviewed, that a detailed investigation be carried out, and that this wrong scam label be removed from my account. If there is no valid proof against me, I expect my account to be unblocked and, if any balance is frozen, that it be fully returned to me.