All Complaints

While using my Electrolux EP81HB25SH vacuum cleaner, the head of the product broke on October 1. The product is still under warranty, and I have both the warranty certificate and the invoice. When I contacted the authorized service for the broken head, they told me it was considered user error—claim...

On 04.07.2025, I made a transfer of 36,308.32 USDT from Binance Global to Trust Wallet. Although the transaction appears to have been successfully completed, the amount does not show up in my wallet and my funds are effectively missing. I contacted Trust Wallet regarding this serious issue, but I ha...

Since the day I purchased my Fiat 500e La Prima, I have been unable to access the Fiat Global mobile app from Turkey. Because the app is not available in Turkey, I cannot install it on my phone, nor can I link or manage my vehicle through the app. In addition, the Uconnect 5 multimedia screen in the...

My Sidra Chain tokens were not being claimed, so I clicked on the app forum and saw two emails listed. I contacted them for help with claiming my tokens. Through these emails, I was given a number, +234 704 135 1381 ***, and I messaged this person on WhatsApp explaining that my tokens were not being...

I am trying to transfer my pets from the old Starpets site, but for a long time now the process has not worked due to “Error Code 13.” The system keeps displaying the same error, and I am unable to move my pets into my inventory. This issue has been ongoing for weeks and is causing serious inconven...

I placed a furniture order from Enza Home on 07.09.2025. At the time of purchase, the estimated delivery date was given as 30.10.2025. However, as of today, my product has still not been delivered and it appears that production has not even been completed. Throughout this process, I have contacted b...

On November 20, 2025, at 8:16 p.m., I deposited $2,352 USD into my XM account through mobile banking, but this amount still has not been credited to my XM account. Even though six days have passed since the transaction, the funds have neither appeared in my investment account nor have I received any...

I deposited about $12 into my Piabellacasino account, but the money never appeared in my balance. I made the transfer on November 23 at around 1:45 p.m. via bank transfer. Even after waiting, the amount was still not added to my account. When I shared the issue with live support, they gave me a vag...

Hello Sidra Support Team, my name is Abdurrahman A*** and I’m having an issue accessing my Sidra account. I lost my authentication code and can no longer log in. Please help me recover my account or reset the authentication method so I can regain access.

My old Google account was permanently deleted three years ago, and with it, my old Garena Free Fire account. I want to recover my Free Fire account with ID number 26779250, which was linked to that Google account. Since the Google account has been deleted, I can no longer access my Free Fire account...

I am writing to ask for help getting back into my Free Fire account as soon as possible. I accidentally unsubscribed from Garena's OTP emails on Gmail, thus I can't get verification codes anymore. Sadly, I gave my friend my account ID, and now he is trying to disconnect my Gmail from the account wit...

I’m extremely disappointed with my recent booking experience with Aegean Airlines. I selected very specific flights to align with onward travel and to make the journey manageable for our 3 year old. When the confirmation arrived, the flights were not the ones I booked. Instead, the system had assign...

I submitted a warranty claim about 1.5 months ago because the rear LED tail light of my MG4 Luxury model vehicle had a crack. The warranty department approved the replacement, and I also learned—only after calling myself—that the part had arrived. Although Mr. B*** from the warranty unit confirmed t...

A yearly subscription was started on eDreams without my knowledge or consent, and I only realized today that ZAR135 has been charged to my card every month for the past three months, totaling ZAR405. I never received any notification, confirmation message, or invoice regarding this subscription. Whe...

I had held the Classic Plus status in the Turkish Airlines Miles&Smiles program for a long time. However, as of November 2025, my membership status was downgraded to Classic without any reasonable explanation. I believe this situation is unfair. On Turkish Airlines’ official website, under the Miles...

I previously made a payment in dollars on the website Myiq.com/US by my own choice. However, on November 24, 2025, when I checked the authorization transactions on my Ziraat Bank credit card, I noticed that an additional $29.99 had been charged without my knowledge or consent. I did not approve this...

On November 4, 2025, I attempted to become a customer through the VakıfBank mobile app, but the process was interrupted and left incomplete. I then called customer service and was told I couldn’t proceed remotely and needed to visit a branch instead. When I asked the representative what the issue wa...

I’ve been using the Philips LatteGo 5500 coffee machine for about a year and have followed all instructions carefully, never placing any non-dishwasher-safe parts in the dishwasher and performing regular maintenance. Since the LatteGo milk container is labeled “dishwasher safe,” I washed it as recom...

On November 18, 2025, I placed order number 2452409921 with FLO. Although my order was delivered to the Hepsijet shipping company on the same day, it is now December 25, 2025, and my product has still not been delivered to me. Moreover, the amount I paid is a significant sum of ₺2,800. Hepsijet's Ka...

I joined the “Invite and Earn” campaign for my credit card through Garanti BBVA mobile banking in the October 2025 period, and according to the campaign terms, the ₺5000 bonus was supposed to be loaded onto my card the following month. However, even as the month has ended, this bonus has still not b...

I have been unable to complete the KYC (Identity Verification) process in the Pi Network app for a long time, and because of this, I cannot fully use my account. When I try to start the KYC process through the app, the system does not allow me to proceed, and I am unable to upload or verify my docum...

On November 25, 2025, I filled out the form for the interior design service displayed on Vivense’s website. The service appeared to be active, and the site requested my personal information, which I shared in good faith. However, no one contacted me—neither by phone nor by email. When I spoke with l...