Wooden Star Winnings Withdrawal Pending to eSeva

I have been using the “Wooden Star” game together with my eSeva account and I am having a serious problem with my withdrawals. Inside the game I have a total of 112,000 as winnings, and when I try to withdraw this money to my real eSeva account, the withdrawals stay in “Pending” status all the time. There are withdrawal records dated 01.08.2026 for 42,000 and 13.09.2026 for 70,000 shown as pending and the money has never reached my eSeva balance. The app shows the requests, but the status never changes and I do not receive any error message or payment. I request that my pending withdrawals from the Wooden Star game be checked urgently and that my total 112,000 winnings be transferred to my real eSeva account, or that I am clearly informed about why these payments are not being processed.