Shiny Force Has Not Shipped My New ERA Order

Zafer
Shiny Force

On September 28, I placed an order for two New ERA products through Shiny Force. Despite several days having passed, my products still have not arrived, and I have been unable to get any clear information about the status of my order.

When I contacted them through WhatsApp, I was initially told that my order would be shipped on Friday. When I asked for an update today, I was told that it would instead be shipped on Tuesday. The information I receive keeps changing, no tracking number has been provided, and I have been unable to reach them properly. This situation has seriously damaged my trust in the brand.

My order number is #45464. I request that my order be shipped and delivered to me immediately, that I be provided with a valid shipping tracking number, and that the company explain the inconvenience and uncertainty I have experienced.

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