Codashop deducted payment but I didn’t receive items, how can I recover purchase?

You still have a chance if Codashop took your money and you haven't gotten your items—but only if it's been less than 30 days since the purchase.

To get your money back from Codashop, use their official refund form and include your transaction ID, payment information, timestamp, username or email address, and screenshots of any errors or alerts to help them look into it.

According to Codashop's rules, they won't give refunds for valid transactions if the publisher confirms delivery or if you put wrong information, like the wrong game ID.

If the things were really not delivered or were broken, they might still give you a refund or a new one after looking into your case.

❗ If the 30 days have passed, Codashop will probably not give refunds, even if things were indeed missing. In that case, you could take things to the next level with Xolvie to try to find an answer.