Chery Tiggo 7 Brake Wear and Inconsistent Service Pricing

I drive a 2023 Chery Tiggo 7 and about a month ago I took my vehicle to Chery Park Plaza authorized service for the 45,000 km maintenance, even though the odometer was only at 36,000 km. Shortly after this maintenance, my vehicle went for inspection and failed due to brake pad and disc wear. For a car with such low mileage and very recent scheduled maintenance, I do not find it acceptable that the pads and discs are already worn out to this degree. When I called the service about the issue, they first told me over the phone that the cost would be around 21,000 TL. However, when I went to the service in person, they said the amount was ₺30,000. I find this inconsistent pricing approach very disturbing, in addition to the unusual wear of the pads and discs on a low‑mileage, recently serviced vehicle. The authorized service completely refused to take responsibility and claimed the problem was entirely due to my usage. Despite the vehicle’s mileage, the recent 45,000 km maintenance and the fact that the car failed the inspection, they did not offer any support and their attitude was far from satisfactory. I am writing this complaint so that people who consider choosing Chery Park Plaza service can be aware of what I experienced and see the attitude and approach of this service. I do not have any financial demand; I just want it to be known that this service, which attributes such rapid pad and disc wear to user error and on top of that presents different prices, offers a very poor and unreliable service. I also emailed Chery China and Chery Turkey about this issue, but none of my emails were answered.