Chanel Boutique Sells Counterfeit Jacket and Refuses Customer Refund

I recently discovered, through a professional authentication report, that the Chanel jacket I purchased from the Chanel Nişantaşı boutique in 2016 is actually counterfeit. I possess documentation that clearly demonstrates the jacket is not authentic.

When I presented this document to the Chanel Nişantaşı store, they completely ignored the issue, offered no solution, and refused to take my grievance seriously. Experiencing this from a luxury brand I have trusted and shopped with for years has been extremely disappointing.

In light of the proof showing the jacket is fake, I demand a full refund of the purchase price. I am prepared to share the authentication document and all relevant correspondence if necessary. You can reach me at my mobile number: 0532*****49.

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