Chanel Perfume From Istanbul Airport Unifree Duty Free Leaks When Used

I purchased a Chanel perfume from the Unifree Duty Free store at Istanbul Airport. However, as soon as I started using it, I noticed that the bottle was leaking every time it was sprayed. This is both inconvenient and unacceptable, especially considering the high price and the premium reputation of the brand.

I attempted to contact the company using the phone number provided, but I have been unable to reach anyone. The lack of accessibility to customer support has only added to my frustration.

I request that this issue be resolved urgently, either by replacing the defective perfume with a new one or by processing a full refund. As a customer, I expect both product quality and reliable after-sales support, which were not provided in this case.

Thank you for addressing this matter promptly.