On April 23, 2024, we purchased a 100ml Chanel women's perfume for my wife at the Duty-Free shop in the international terminal of Antalya Airport. We paid by credit card and boarded our flight abroad.
A few days later, my wife tried the perfume and was shocked. She asked me if it was possible that the product sold at customs could be counterfeit. The perfume we bought left permanent stains on clothes. Additionally, the scent disappears after a short time.
I'm attaching the credit card payment details, images of the stained clothing, and pictures of the perfume packaging and bottle.
I kindly request a resolution for the issues with both the perfume and the damaged clothing.
On August 9, 2025, I purchased a total of four perfumes from the Duty Free store at Antalya Airport International Terminal 2. These included one Chanel Eau Splendide for €120 and two Bvlgari perfumes for a total of €190. To my shock and disappointment, all of the perfumes I purchased turned out to ...
I purchased a Chanel perfume from the Unifree Duty Free store at Istanbul Airport. However, as soon as I started using it, I noticed that the bottle was leaking every time it was sprayed. This is both inconvenient and unacceptable, especially considering the high price and the premium reputation of ...
On December 6, 2024, I purchased a 100 ml Coco Chanel Mademoiselle Eau de Toilette from Sephora Online during a discount campaign, paying ₺4,352.34. After receiving the product, I noticed that the bottle cap was defective. Following Sephora customer service’s request, I sent the perfume in for inspe...
Over the weekend, I bought Chanel Coco Mademoiselle perfume for my wife from Istanbul. Upon opening the box and removing the wrapping, I noticed a crack on the bottom right corner of the bottle. As soon as my wife placed the perfume on the table, it leaked everywhere. The store where I purchased it ...
On February 8, 2025, I purchased a Louis Vuitton perfume from the Nişantaşı store for ₺10,900, expecting the same quality and scent as the one I previously used. However, this bottle is completely different—the fragrance does not match, and its longevity is nonexistent. The scent fades almost immed...
Comments