On August 9, 2025, I purchased a total of four perfumes from the Duty Free store at Antalya Airport International Terminal 2. These included one Chanel Eau Splendide for €120 and two Bvlgari perfumes for a total of €190.
To my shock and disappointment, all of the perfumes I purchased turned out to be completely scentless. Despite paying a high price, the products had no fragrance whatsoever, which is absolutely unacceptable for luxury brands like Chanel and Bvlgari.
I reached out to both the store and customer service, but no solution or assistance was offered to me. As a long-time customer who trusted the duty free shopping experience, I feel extremely let down by this situation.
I am demanding that I either receive the authentic original products or a full refund of the amount paid. I expect Antalya Duty Free to resolve this matter urgently and to restore trust in the shopping experience at their stores.
I purchased a Chanel perfume from the Unifree Duty Free store at Istanbul Airport. However, as soon as I started using it, I noticed that the bottle was leaking every time it was sprayed. This is both inconvenient and unacceptable, especially considering the high price and the premium reputation of ...
On April 23, 2024, we purchased a 100ml Chanel women's perfume for my wife at the Duty-Free shop in the international terminal of Antalya Airport. We paid by credit card and boarded our flight abroad. A few days later, my wife tried the perfume and was shocked. She asked me if it was possible that t...
I recently placed an order through the website Parfüm İmzası (Order No: 0580*1700) and purchased three perfumes: Narciso Rodriguez 100 ml, Chanel Coco Mademoiselle, and Exnia. I received the products in Antalya and paid via IBAN transfer. The items were advertised as original and long-lasting, but ...
On May 3, 2024, I purchased Gucci Flora Garden perfume from the Sevil store at Carousel Bakırköy. The fragrance has no scent; it smells like cologne. The intense floral scent that filled the air when tested in-store is not what I received. I will return the product tomorrow. Is this your service qua...
I purchased several high-end perfumes, including Chanel, Dolce & Gabbana, and YSL, from Sephora, and I am extremely disappointed. The longevity is practically nonexistent, which makes me question their authenticity. I returned the perfumes for inspection, but when they were sent back, no exchange or...
Comments