Chanel Coco Perfume from Sephora Lacks Longevity – No Response After Complaint

Chanel Coco Perfume from Sephora Lacks Longevity – No Response After Complaint
Chanel Coco Perfume from Sephora Lacks Longevity – No Response After Complaint
63

I purchased Chanel Coco perfume from Sephora, but I was disappointed to find that the scent doesn’t last. I reached out to customer service to explain the issue, and they asked me to send photos of the perfume via email, which I promptly did on May 8, 2024. However, despite waiting a month and a half, I’ve received no response or resolution. I expected better service and product quality, especially for such a premium item. This experience has left me questioning whether I’ll ever buy perfume from Sephora again. I urge Sephora to address this issue and provide a prompt resolution for my complaint.

Comments

Similar Complaints

Chanel Perfume Return Request

49

I recently purchased a Chanel product from Sephora Online, only to discover that its production date is from 8 years ago...

Chanel Perfume Return Request

Blue de Chanel Perfume from Sephora: Poor Longevity Complaint

42

I ordered the Blue de Chanel perfume from Sephora's online store, but it absolutely does not last even 5 minutes on my s...