Chanel perfume didn’t last at all, how can I ask for replacement?

If your Chanel perfume didn't last at all and you want a new one, get in touch with CHANEL Client Care right away using the official contact form or the phone (Fragrance & Beauty support numbers are mentioned on Chanel's global contact page).

Tell them what the problem is, give them your order number, and tell them where you bought it.

If you got it from a department store or reseller, you might have to follow that seller's return or exchange policy to start the process, and you should be ready to show them pictures and batch codes.

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.