On December 23, 2025, I purchased a cashmere tank top from the Intimissimi Emaar store for $39. One day after the purchase, during the first wear, I noticed that the neckline started coming apart. Believing this to be a manufacturing defect, I returned the item to the same store to have it sent for ...
The products I bought from Intimissimi Mall Of Istanbul store became lint after 2 uses, but the store and the center did not accept the return. I applied to the Consumer Rights Arbitration Board and a refund decision was made. When I went to Intimissimi Mall Of Istanbul store with the products I bou...
On September 10, I placed an order through Intimissimi’s online store with an expected store pickup date of September 11. The next day, I received a notification that there was an issue with my order, and they were working on it. On September 12, I called customer service, hoping to switch to a stor...
I'm feeling frustrated with Intimissimi because they are not crediting the points I earned from my purchases to my loyalty card. Even though the loyalty program's system should automatically allocate points, I am having to follow up and provide proof because the points are not being processed. Custo...
I've gotten faulty items twice from Intimissimi online. When I took off the tag from the first bra, I saw that the straps were sewn incorrectly. When I put on the second item, a Cashmere Ultra-Thin Sweater, I noticed small tears in multiple spots. Sure thing, I'll return the second item, but I'm con...
I bought two bras from Intimissimi, and unfortunately, one of them fuzzed after the first wear, while the other, a delicate mesh piece, began to fall apart after only a few uses. It appears that the durability of your bras is comparable to that of disposable stockings, as they became unusable in jus...
I ordered a bodysuit from the Intimissimi website. I checked the return conditions under the product and didn't see any mention of 'non-returnable.' Later, I found the product left at my doorstep. Thinking I wouldn't wear them, I wanted to return the package without opening it. However, my return to...