Burger King

Today, Saturday, November 22, we bought a chocolate soufflé with ice cream from a Burger King location. After eating it, I discovered a piece of aluminum foil inside the dessert, which cut the roof of my mouth. The store was very crowded at the time, so I chose not to make a scene, but this situatio...

A short while ago today, I placed an order worth $10 with my credit card from Burger King through the Migros Yemek app. Shortly after placing the order, I wanted to cancel it, but I was unable to do so through the app. I tried connecting to live support to cancel the order, but I was never able to ...

On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...

On October 29, 2025, at 12:22 PM, I made a payment by debit card at the Burger King Eyüp Meydan branch for my order. However, even though the payment was completed, I never received the product I ordered. I tried to speak with the staff at the branch, but no one took responsibility or offered any h...

Over the past month, I have placed four delivery orders online from the Burger King branch in Kemer, Antalya, and every single time, the food arrived cold. My most recent order (#10613296111) had the same issue, even though I paid 350 in total. I honestly believe that your branch’s decline in perfo...

On October 29, 2025, at 11:30 AM, I placed an order through Trendyol from the Burger King Bostanlı branch, as part of the Pro Gamer Big King Menu campaign. However, my order was canceled due to a supply issue, according to the message I received. When I contacted Trendyol customer service, they tol...

On October 28, 2025, at 6:56 PM, I placed an order from Burger King via GetirYemek, and the experience was extremely disappointing. I ordered curly fries and ice cream, but regular fries were delivered instead, and the ice creams arrived completely melted — basically liquid. In addition, I had selec...

On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...

On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale. After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact cus...

I ordered a burger meal from Burger King one week ago. My order was received at Orion Mall in Yeshwantpur, but it was never delivered. I want my money back immediately—please process the refund as soon as possible and inform me when I will receive it. This is not a small amount; it is 354 rupees.

On September 28, 2025, at 19:45, I placed an order at the Burger King Forum Kapadokya Nevşehir branch with order number fyu2025001445420. I paid 390 TL for my order by credit card. However, my order was never delivered. In addition, I received a system notification stating that my order had been de...

While I was ordering from a Marina Burger King branch in Mersin, the employee took my phone from me, gave a 5-star review to Burger King, wrote a review, and then took a photo of my phone screen with her own phone. I believe this behavior violates the Personal Data Protection Law and my personal fre...

On September 28, 2025, around 20:00, I placed an order for a Steakhouse menu at the Burger King store in Avenue Mall. My order was changed twice, but both times the product was served undercooked. As a result, I was left hungry, and despite waiting twice, I still could not receive a properly cooked ...

On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...

On 10.09.2025, I had a highly disappointing experience at Burger King Ceylan AVM branch. The hamburger I ordered contained wilted and spoiled lettuce, and the fries were soft and pale in color. Although I was contacted by phone after submitting my complaint, no solution was provided to me. Later, wh...

Since September 11, I have been dealing with a problem regarding my Burger King store order, and it still hasn’t been resolved. This is not the first time I’ve faced similar issues. After I submitted my complaint, the head office contacted me, collected information, and assured me that I would recei...

Today, I placed a Double King Chicken Menu order from Burger King via Yemeksepeti about 30 minutes ago. The experience was unacceptable. The sauces were missing, the lettuce was rotten, the patty tasted spoiled, and the bread was extremely hard. The total cost of the order was ₺220, and I had ordere...

On September 14, 2025, around 23:10, I placed an order at the Burger King Karaağaç branch using my credit card (Order No: 1145). Unfortunately, I experienced a serious issue with this order. The food was not delivered immediately after being prepared and was only brought to me later. When I got hom...

On September 14, 2025, at 20:13, I placed an order from the Burger King Esenyurt Meydan branch (Order No: 3346). My order was incomplete, as the double cheeseburger and drinks were missing. On top of that, the lettuce in the chicken burgers was spoiled. This is not the first time there have been pr...

On the evening of September 12, 2025, around 7–8 PM, I ordered three meals from the Burger King branch at Şanlıurfa Piazza Mall, including a Big King and a kids’ menu. My child only ate the fries, while I ate both the burger and fries. The fries were extremely burnt and practically inedible. Shortl...

I placed an order from Burger King, and once again my order arrived incomplete. Just a week ago, a representative had called me about a similar issue and assured me that it would not happen again. Yet here I am facing the exact same problem. I ordered two economic menus and clearly specified in the...

Today, I placed my very first order from the Burger King branch in Trabzon Ortahisar Gülbaharhatun through the Migros Hemen app (Order No: 719354875). Unfortunately, the entire experience was extremely disappointing. The hamburgers arrived with only a tiny piece of lettuce inside. I had ordered an ...

Dear Burger King Headquarters, I am a regular customer of your branches, but I would like to share a concern about a recent practice I experienced. At the Midyat, Mardin branch, even though there are more than 20 customers inside, the restrooms are being closed before 23:00 and customers are not all...

For about a year, six days a week, we have been placing almost hourly orders from Burger King, and there are constant mistakes with our orders. The motorcycle couriers delivering them have even gotten used to the situation, often saying, “Check, your order might be wrong again.” My staff and I are f...