On 04.02.2026, I visited Burger King, Tilak Nagar, Delhi and placed an online order for 4 pieces of Mc Veggie through Google Chrome. I made the payment via my Kotak UPI app, and an amount of Rs. 334.92 was deducted from my bank account. However, the order did not reach the outlet and was not confirmed, even though the payment was successfully processed. The message I received from Kotak Bank stated that Rs. 334.92 was debited from account number ending with 0894 to burgerking-2.bdpg@kotakpay on 04-02-26 with UPI reference number 603525427508. Despite this, my order was neither processed nor delivered at the Burger King Tilak Nagar outlet. On the same date, I sent an email to Burger King regarding this issue and have also sent several reminders, but I have not received any proper response. The staff at the outlet informed me that the refund would be processed automatically within 24 hours, but to date I have neither received the refund in my bank account nor any satisfactory written response from Burger King, apart from a single telephonic call. I kindly request that my case be checked urgently and that the amount of Rs. 334.92 be refunded to my bank account at the earliest, as the payment was deducted but no service or product was provided.
On September 7, 2024, I placed an order at Burger King in Tokat. After making the payment, an employee informed us that the payment had been refunded, and we were asked to pay again. We were assured the original payment would be refunded. However, it has been over a month, and we still have not rece...
I visited the Burger King outlet at Omaxe Connaught Place, Sector Beta-2, Greater Noida, Gautam Budh Nagar, Uttar Pradesh, on 30 November. The amount for my order was deducted from my account, but the order was not successfully placed due to a misunderstanding between the service staff and me. A sta...
On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...
On December 16, 2025, at 8:58 PM, I placed an order through Yemeksepeti from the Burger King branch in central Mersin, paying approximately $17 online. However, even though the order was never delivered to me, the system shows it as “delivered successfully.” My order number is #UE8t-g4mg. When the ...
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