On the evening of December 22, 2025, I placed an order through the Burger King app from the Burger King location at 4500 East McCain Boulevard, North Little Rock, AR 72117. The total charge for this order was $16.39, and the amount was successfully taken from my account. However, I never received my order. I contacted both Burger King customer service and the delivery person regarding this non-delivery, but the issue has not been resolved, and I am still without the food I paid for. When I informed the delivery person of the correct apartment number, which was already written correctly on my order, their response was a very nonchalant “oh well,” and no further effort was made to complete the delivery. Due to the order never being delivered and the unhelpful attitude of the delivery person, I request a full refund of $16.39 for this transaction and a clear explanation of how this issue will be prevented in the future.
On December 16, 2025, at 8:58 PM, I placed an order through Yemeksepeti from the Burger King branch in central Mersin, paying approximately $17 online. However, even though the order was never delivered to me, the system shows it as “delivered successfully.” My order number is #UE8t-g4mg. When the ...
On November 15, 2025, at 6:44 PM, I placed an order from Burger King through Yemeksepeti, order number #q3nb-qbua. Although the app stated that my order would be delivered within a maximum of 35 minutes, by 7:48 PM it was still showing as “preparing.” I was unable to cancel the order and could not g...
On September 28, 2025, around 20:00, I placed an order for a Steakhouse menu at the Burger King store in Avenue Mall. My order was changed twice, but both times the product was served undercooked. As a result, I was left hungry, and despite waiting twice, I still could not receive a properly cooked ...
On September 14, 2025, around 23:10, I placed an order at the Burger King Karaağaç branch using my credit card (Order No: 1145). Unfortunately, I experienced a serious issue with this order. The food was not delivered immediately after being prepared and was only brought to me later. When I got hom...
On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...
Comments