Hasan

Complaints(2)

Burberry Order From Farfetch Stuck in Customs With Unexpected Fees

Hasan

Burberry

August 25, 2025 9:13 AM14

On June 17, 2025, I placed an order for a Burberry product through Farfetch (Order No: SFZL3P). The delivery address was... Samsun/İlkadım, and I paid €340 for this purchase. Instead of receiving my order, I was informed that the package was being held in customs and that I was responsible for paying ...

Farfetch Ignores Refund Request After Burberry Item Stuck in Turkish Customs

Hasan

Farfetch

August 25, 2025 9:13 AM41

On June 17, 2025, I ordered a Burberry product through Farfetch. My order number is: SFZL3P. While I was expecting to re...ceive the product at my address in Samsun/İlkadım, the product got held up in customs and I was charged customs duties. During the ordering process, I was never informed that custo...