In June, I purchased a pair of Birkenstock Form Medical sandals, and within a few months, the leather on the side cracked due to its stiffness. I received an email instructing me to ship the sandals to the Form Medical service center, which I did. They received the sandals on the 18th and shipped them back on the 19th without any explanation, simply through Hepsijet Kargo. When I contacted customer service to inquire about the outcome, I was told they couldn’t provide details because the warehouse was at a different location. Instead, they advised me to check any information included with the returned product.
It’s disappointing to pay ₺5,000 for sandals and receive such poor follow-up from a supposedly reputable company. Relying on automated responses and evasive customer service shows a lack of professionalism. This experience has left me feeling deceived. Let this be a warning to others—make informed choices when shopping.
I placed an order with Birkenstock and paid ₺4,800 for a pair of sandals. The amount was immediately charged to my account, but I never received any confirmation email, SMS, or shipping update — absolutely no communication at all. It’s been days, and I still haven’t received the product. I tried re...
I recently bought a pair of Birkenstock shoes for ₺4500, expecting high quality and durability. However, shortly after purchase, I noticed the leather on the side of one shoe had warped and wouldn’t straighten out. When I took the shoes back to the store, I was told, “Yes, this happens—there’s nothi...
I purchased a pair of Skechers shoes from Deichmann’s online store on 10.02.2025, paying ₺4,599.99. Unfortunately, in less than two months, the heel area ripped apart significantly, as can be clearly seen in the attached photo. I returned the shoes to Deichmann and explained the issue, only to recei...
On April 14, 2024, I purchased a pair of Crocs Echo Clog sandals from Sneaks Up, paying approximately ₺3000. I was informed the product came with a one-year warranty. I didn’t use the sandals right away, as I bought them specifically for a summer vacation. However, when I finally used them in July, ...
I bought a pair of New Balance 530 sneakers from the Marmara Park store just four months ago, and I’m shocked by the quality. Despite wearing them with care, the mesh sections have already torn. I paid ₺6000 expecting durability and premium performance, yet the shoes didn’t even last a season. I se...
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