I Want To Get My Money Refund From Scannero

I am writing regarding several unauthorized or unwanted charges made by Scannero to my bank card, which is linked to a Romanian account, while I am residing in the Netherlands. In total, I have found four separate payments that I did not intend to make use of, as I did not use your services. The payments I identified are as follows: on 13 October an amount of 1,03 EUR, on 16 October an amount of 39,55 EUR, on 19 October an amount of 57,35 EUR and most recently on 9 November another amount of 57,35 EUR, all charged by scannero.io. I noticed these only after checking my bank history in detail, and I have bank screenshots for each of these transactions. I contacted your support and was answered only by an AI assistant. In that conversation, I clearly requested a refund, but instead of refunding my money, the AI informed me that you would not refund the payments and only offered other alternatives, which I do not accept, especially considering that I did not use your services. In light of the above, I request a full refund of all four payments taken from my bank card and the cancellation of any active subscription or future charges related to my details. I expect this issue to be resolved promptly and the total amount to be returned to my account.