I deleted the Best Wallet app to reinstall it after an update, but now I can’t log back into my account. The app no longer accepts my email address—even though it’s the exact one I used when I first registered and accessed my wallet.
I’ve tried everything, including replying to the official support email, but I haven’t received any response. This is incredibly frustrating, especially considering I have assets (₺) stored in the wallet that I can no longer reach.
I urgently need help recovering my account. Best Wallet, please provide a clear way for users to restore access after reinstalling the app. I just want to access my funds again. Please respond and resolve this issue as soon as possible.
After a recent update, I’ve been completely locked out of my Best Wallet account. Every time I open the app, it skips the login screen and redirects me to create a new account instead. But even when I try to proceed, no verification email is sent to my inbox. This is not just a minor glitch—it's be...
I can’t log back into my Best Wallet account. When I tried, it asked for email verification, and after verifying, I was able to log in—but my entire balance was gone. I then logged out and tried again, but this time, the system completely rejected my login. I even reinstalled the app, but nothing w...
After the recent update, all the coins I purchased during the presale on Best Wallet have disappeared. When I log into the app, it takes me to an empty wallet instead of my original one. I’m using the exact same email address I used during the presale, yet none of my assets are showing up. I've tri...
While trying to log into my Best Wallet account, the app suddenly asked for my email address again and all of my saved wallet addresses disappeared. After that, I completely lost access to my tokens. When I finally managed to enter my account, none of my tokens were visible anymore—as if my wallet h...
After the latest Best Wallet update, I can no longer log into my account. The update prevented me from accessing my wallet, and now, when I try to log in, I am stuck on a black screen. I have already deleted and reinstalled the app, but the issue persists. I even checked app permissions and tried m...
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