Around two months ago, I purchased an eyeshadow stick from Bobbi Brown’s official website. To my disappointment, within ...less than a month of use, the product showed serious quality issues. Despite handling it with care, the stick broke easily and slid out of its packaging, making it unusable. This
On July 28, 2025, I placed an order for a lipstick from Bobbi Brown’s official website (Order No: 6880853499). Despite m...ore than 20 business days passing, my order has still not been shipped. I paid by credit card, with the total amount falling between 1,800–2,000 TL. What frustrates me most is tha
In April 2025, I purchased the Bobbi Brown Vitamin Enriched Face Base from the Zorlu store, paying around 4,400 TL. Unfo...rtunately, my experience with this product has been extremely disappointing and damaging to my skin. Every time I use the primer, I immediately start to develop pimples and breako
I ordered several products from Bobbi Brown, including the Blushing Peach eye shadow stick. When my package arrived, I w...as shocked to find that the eye shadow stick was completely empty. The outer packaging was intact, and the product was sealed, but when I twisted the stick open, there was absolute
I placed an order on the Bobbi Brown online store on December 12, 2024, intending it as a New Year’s gift. However, I re...ceived no updates about the order—no email, message, or phone call to inform me of its status. After waiting for about ten days with no communication, I contacted customer service
I recently made a purchase on the Bobbi Brown website, but during the sale period, the site constantly glitches. This is...n't the first time I've encountered such an issue; I've faced similar problems with another retailer's website before. After entering my email and password, I receive an error, and
Bobbi Brown sold me a spare blusher; since my previous one still had some use, I didn't open the new one for six months.... When I did, at last, I found it to be cracked and defective with absolutely no color payoff. I called customer support right away hoping for a decent answer. They told me, though,
I’ve always trusted Bobbi Brown blushes, so when my previous one was running low, I decided to buy a backup in advance b...efore prices went up. Unfortunately, that was a mistake. Since I trusted the brand, I didn’t think to inspect the product when it arrived; I simply stored it away. When my old blus
I had scheduled an eye makeup appointment at your Bobbi Brown branch, but when I arrived, they claimed it wasn't showing... in their system. I showed them the confirmation email multiple times, but they kept insisting it wasn't visible on their screens. They coldly said, "Well, since you've come all th
The Bobbi Brown promotional duo pack of Vitamin Enriched Face Base caused me to break out. Although it might not be clea...rly visible in photos, I developed significant under-the-skin acne. At first, I didn't want to blame the cream, especially since I didn't even have acne during my teenage years. Ho
I ordered some stuff from bobbibrown.com on September 22, 2023, but I still haven't received my products. When I reached... out to customer service, they replied with a standard message saying that my request was "in the process of being handled." The second response said there was a technical issue an
As a loyal customer of Estee Lauder, I visited Boyner Cevahir seeking specific colors that were unfortunately out of sto...ck. The customer representative directed me to the Bobbi Brown brand, and trusting the association with Estee Lauder, I purchased a lip pencil and lipstick. However, upon using the
About a month ago, I ordered something from Bobbi Brown when they were having a buy one, get one free promotion. It's be...en a whole month, and they keep saying that they don't have my order in stock. They keep promising to send it to me as soon as they have it available. They're not sure when the sto
