After a recent update, I’ve been completely locked out of my Best Wallet account. Every time I open the app, it skips the login screen and redirects me to create a new account instead. But even when I try to proceed, no verification email is sent to my inbox.
This is not just a minor glitch—it's been over a month now, and I still have no access to my wallet. I had crypto assets from a presale stored in that account, and now I can’t reach any of them. I waited, hoping the issue would be fixed in a future update, but nothing has changed.
Best Wallet, I need urgent assistance. Restore account access immediately or at least provide a reliable way to recover user accounts after updates. I want my assets (₺) back and access to what I rightfully own.
I deleted the Best Wallet app to reinstall it after an update, but now I can’t log back into my account. The app no longer accepts my email address—even though it’s the exact one I used when I first registered and accessed my wallet. I’ve tried everything, including replying to the official support...
After the recent update, all the coins I purchased during the presale on Best Wallet have disappeared. When I log into the app, it takes me to an empty wallet instead of my original one. I’m using the exact same email address I used during the presale, yet none of my assets are showing up. I've tri...
While trying to log into my Best Wallet account, the app suddenly asked for my email address again and all of my saved wallet addresses disappeared. After that, I completely lost access to my tokens. When I finally managed to enter my account, none of my tokens were visible anymore—as if my wallet h...
After the latest Best Wallet update, I can no longer log into my account. The update prevented me from accessing my wallet, and now, when I try to log in, I am stuck on a black screen. I have already deleted and reinstalled the app, but the issue persists. I even checked app permissions and tried m...
I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...
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