I recently changed my phone and now I can’t access my Best Wallet account, even though I’m trying to log in with the same email address I always used. The app keeps saying “You are not the owner”, which makes no sense. I’ve had this wallet for a long time and used it to purchase presale coins, and now I have no way of knowing if they’re even still there.
This situation is unacceptable. I can’t access my funds, my investment is in limbo, and there’s no real support or way to recover my account. I demand that Best Wallet immediately review this issue and restore access to my email-linked wallet. You can’t lock users out of their own accounts and ignore them.
I have been using Best Wallet, but recently, the app started freezing and lagging, making it nearly impossible to log into my wallet. I assumed it was a temporary issue and waited a few days, hoping it would resolve itself. Unfortunately, it did not. To fix the problem, I uninstalled and reinstalle...
After a recent update, I’ve been completely locked out of my Best Wallet account. Every time I open the app, it skips the login screen and redirects me to create a new account instead. But even when I try to proceed, no verification email is sent to my inbox. This is not just a minor glitch—it's be...
After the recent update, all the coins I purchased during the presale on Best Wallet have disappeared. When I log into the app, it takes me to an empty wallet instead of my original one. I’m using the exact same email address I used during the presale, yet none of my assets are showing up. I've tri...
I’ve been trying to access my Best Wallet crypto wallet for days, but I can’t log in, and the app won’t even download to my phone. I originally purchased Solaxy Coin during a presale, and now I can’t even get into the app to check my balance or manage my assets. Every time I try to access the platfo...
I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...
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