Allianz service delay

Within the scope of my Personal Security Insurance policy numbered 0001-0310-05479413, I have the right to one dental care per year. To use this right, on 19/01/2026 in the morning I called Allianz Sigorta via 0850 399 99 99, my request was recorded and I was informed that I would be contacted. A fe...

For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...

Through Yapı Kredi Bostancı Branch under Allianz, we purchased a health insurance policy by paying around ₺20,000. However, instead of a private health insurance policy, a complementary health insurance policy was mistakenly issued. As a result, we cannot benefit from the coverage and are left in a ...

Due to an accident I was involved in on 18/11/2021, I submitted a permanent disability medical board report and filed a compensation claim with Allianz Insurance. Despite providing all the required medical tests and documents they requested, they have continuously delayed the process and prolonged m...

I asked questions via e-mail and petition 3 weeks ago to clearly find out the coverage of the diseases for which I paid a surprise under Allianz Complementary Health Insurance. The statements in the answers from the company are very vague and open to interpretation: I receive answers such as "The pr...

I have been getting my car insurance from Allianz Insurance since 2007. Until now, I’ve only had one damage claim. A file with the number 2025K49594 was opened on 02/07/2025, but there has been no progress since then. Despite calling the call center multiple times, I haven’t been able to get any cle...

I purchased my car insurance through Göral Sigorta Aracılık Hizmetleri Ltd. Şti., acting as an agent for Allianz Sigorta. The policy number is 0001021062311623. When I requested to cancel this policy, the agency simply refused to process the cancellation. I then sent a formal petition directly to Al...

When we insured our home with Allianz Sigorta, we thought it would help us easily overcome difficult situations and problems, but unfortunately, we experienced the exact opposite due to their extremely poor home damage management. Since 9 a.m., I’ve had to make 4–5 phone calls and repeatedly explain...

Allianz Insurance refuses to pay the hospital test results by providing various excuses. They deceive people with false statements, making promises they never fulfill. When I contacted customer service, they kept redirecting me without offering a clear solution. Even though my claim meets all the po...

I got travel health insurance from Allianz Insurance and sprained my ankle while abroad. Despite sending all the required documents, I have received no response and cannot reach a contact person. When I called customer service, I found out that the documents I submitted 1.5 months ago were rejected ...

Allianz is unable to complete the TSS transition process. Despite submitting our application 23 days ago, they keep repeatedly requesting the same documents, causing unnecessary delays. We are unable to reach anyone for communication, and our call requests go unanswered. Even though the Allianz regi...

I've been a corporate & individual health insurance policyholder for 27 years, including the last 2 years w/supplementary health insurance. Given that my long-standing insurance company has been renewing my policy with significantly higher premiums in the last 2 years, despite my Lifetime Renewal Gu...

I just recently got the Allianz app to manage my account, but I can't finish the registration process because the verification SMS never comes through, no matter how many times I try. When I called the call center, they told me to change my phone number and try again, which I did, but the problem is...

I am writing to express my dissatisfaction with the handling of my recent claim. I was involved in an accident where the other party, who is insured by Allianz, was found to be 50% at fault. Despite this, no representative from Allianz has inspected my vehicle, and the damage remains unaddressed.As ...

I'm currently facing some issues with the payment for claim file 2024T14654/1 from Allianz Insurance. It seems that there are delays in the payment process. We have been unsuccessful in contacting them, as their live support pages are inactive and emails have gone unanswered. We are extremely troubl...

It's been a frustrating two months since my car got wrecked in an accident, but Allianz Insurance still hasn't come through with the payment. When I reached out to customer service, they said they're still waiting for some paperwork from the auction company. Unfortunately, there is a lack of documen...

I have a complaint against the Allianz company. It has a very bad application and system, and no official can help me. I have been trying for weeks, but nobody is interested in my problem. I am waiting for a solution, explanation, and problem-solving. Additionally, I have been trying for weeks to ex...

Hello, I purchased a Lollapalooza ticket for July 25th, and I also took out cancellation insurance in case I couldn't attend. I am currently in Turkey, and unfortunately, I couldn't go to France as the French Embassy did not provide a visa appointment. I am seeking a refund due to these circumstanc...

Do you think just conveying my complaint to the customer representative would be enough to reduce my anger? Of course, it wasn't enough. I will complain from every platform as you can see. Especially with the example of going through the refund processat AXA , the situation of having to mess up the ...

When I went to open an account with Yapi Kredi Bank recently, there was no detailed information about individual retirement plans provided. They just kept insisting on enrolling me. I was told that I could leave at any time and receive a refund. I attempted to exit using the mobile app, but it kept ...

I went through a horrendous customer experience, spending four months chasing Allianz for responses, only to receive numerous negative ones. I wholeheartedly recommend against working with Allianz, as echoed by countless other reviews. I deeply regret our decision and will swiftly transition our com...

For the past 20 years, I have purchased home insurance through Yapi Kredi Bank. I signed up for Allianz home insurance using the Yapi Kredi app. I misplaced my keys today and found myself locked out. I've called Allianz customer service several times, beginning at 10 a.m., and it's now 1:30 p.m., bu...

I'm in a bind as a result of a windshield replacement covered by my comprehensive insurance policy. Following the approval of my claim at Allianz headquarters on August 23, I was referred to an authorized service center. Despite the fact that it has been more than 48 hours since the approved procedu...