My Allianz Private Pension Insurance automatic enrollment contract numbered 53090876 was closed on March 9, 2023. It was stated that my savings would be transferred to my account after 16:00 on 9/3/2023 with the SMS received on this date. However, even though it has been 5 weeks, the money is still not credited to my bank account. I called the customer service phone many times, and each time I was kept waiting for a long time, however, I could not connect to the customer representative. Although there are many similar complaints, I see that they do not produce a solution. It's sad that a big and important brand loses its reputation like this... I want my complaint to be resolved as soon as possible.
I canceled my Allianz Private Pension contract on September 30, 2025. During the call, I was informed that the ₺609 withdrawn from my credit card would be refunded to my Akbank card within five business days. However, today is October 10, 2025, and the refund has still not been processed. I have con...
I submitted my cancellation request for my Allianz private pension plan, contract number 55697109, on September 11, 2025. I was informed that I would receive an email and SMS notification once the cancellation was processed, but to this day, I have not received any updates. During this period, I cal...
Allianz is unable to complete the TSS transition process. Despite submitting our application 23 days ago, they keep repeatedly requesting the same documents, causing unnecessary delays. We are unable to reach anyone for communication, and our call requests go unanswered. Even though the Allianz regi...
In 2022, believing Allianz Sigorta to be a large and trustworthy company, I purchased a traffic insurance policy with the number 0001-0210-54779063. However, after being involved in an accident on 19.09.2022, I ended up in court. The other party filed both material and moral compensation lawsuits, a...
I got travel health insurance from Allianz Insurance and sprained my ankle while abroad. Despite sending all the required documents, I have received no response and cannot reach a contact person. When I called customer service, I found out that the documents I submitted 1.5 months ago were rejected ...
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