Allianz is unable to complete the TSS transition process. Despite submitting our application 23 days ago, they keep repeatedly requesting the same documents, causing unnecessary delays. We are unable to reach anyone for communication, and our call requests go unanswered. Even though the Allianz regional manager is personally trying to expedite the process, the transition has still not been completed. The lack of transparency and communication has made the situation even more frustrating. At this point, I no longer have confidence that Allianz can handle this matter efficiently. To prevent losing our rights with the previous insurance, I will cancel our transition request and choose another insurance provider. I had no idea that their service quality was this poor.
I'm in a bind as a result of a windshield replacement covered by my comprehensive insurance policy. Following the approval of my claim at Allianz headquarters on August 23, I was referred to an authorized service center. Despite the fact that it has been more than 48 hours since the approved procedu...
I got travel health insurance from Allianz Insurance and sprained my ankle while abroad. Despite sending all the required documents, I have received no response and cannot reach a contact person. When I called customer service, I found out that the documents I submitted 1.5 months ago were rejected ...
Some want to terminate, but they don't give permission, others like me want to renew, but they don't start the process with an excuse. They do business without logic and rules. All documents are clear, I have the right to renew my policy, but they are stalling me for a reason I cannot understand. I ...
I'm tired of Allianz insurance and their lack of action. My cancellation request has been ignored for two months and yet they still haven't come through. What a joke! It's like they don't care about customer satisfaction at all – all they want is more money. As if it isn't bad enough that I had to b...
I have been attempting to schedule a check-up appointment with Allianz Insurance for the past two days. Despite waiting on hold for several minutes, I have been unable to reach any representative of the company. While my attempts to contact them have been logged in their system, there has been no fo...
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