I have a complaint against the Allianz company. It has a very bad application and system, and no official can help me. I have been trying for weeks, but nobody is interested in my problem. I am waiting for a solution, explanation, and problem-solving. Additionally, I have been trying for weeks to exit the private pension system.
Some want to terminate, but they don't give permission, others like me want to renew, but they don't start the process with an excuse. They do business without logic and rules. All documents are clear, I have the right to renew my policy, but they are stalling me for a reason I cannot understand. I ...
I opened a damage claim with Allianz Insurance on January 10th, and it's been a month without any resolution. We've sent emails, but no response. We've emphasized the urgency, yet no one seems to care, and no deadline is given. Since last Monday, we've been waiting for the AKTÜ Eriya report. It's un...
I requested to withdraw from my individual pension plan with Allianz after three months due to a financial need. The app indicated that if I withdrew today, I would receive 9,000 ₺. However, despite this, they deducted 8,500 ₺ as a supposed administrative fee and only deposited 1,000 ₺ into my accou...
I got travel health insurance from Allianz Insurance and sprained my ankle while abroad. Despite sending all the required documents, I have received no response and cannot reach a contact person. When I called customer service, I found out that the documents I submitted 1.5 months ago were rejected ...
I submitted my cancellation request for my Allianz private pension plan, contract number 55697109, on September 11, 2025. I was informed that I would receive an email and SMS notification once the cancellation was processed, but to this day, I have not received any updates. During this period, I cal...
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