On January 19, 2026, I had a flight with Ajet scheduled for 5:35 AM from Istanbul to Ordu. Because of the snow, this flight was canceled, but I was rebooked onto a new flight that was completely inappropriate and on a meaningless date. Because of this, my entire plan was canceled, and I suffered significant inconvenience. I also had a return flight on the same reservation scheduled for 10:40 AM on January 22, 2026, from Ordu to Istanbul. I purchased one of my tickets with İş Bankası reward points through the Erka Turizm agency and the other through the Ajet app. When the flights were canceled, and I requested a free date change, I was charged more than $55 in additional fees for each ticket. I do not accept being reassigned to an unsuitable date after the airline canceled a flight, and then being charged extra to change it. I want my grievance resolved urgently and my tickets rebooked to my requested suitable dates without any additional charges.
AJet has caused me serious frustration and financial loss over what should have been a simple request to reschedule three tickets. Even though the cancellation fee is listed as ₺0 and the tickets can’t be converted to open status, when I tried to change the date, I was hit with a fare difference tha...
I purchased a round-trip ticket from AJet for Ankara–Paris in May 2025. However, my flights were canceled multiple times — including flight numbers VF3012, VF3001, VF10, and VF3008. The most recent cancellation happened right before my May 2, 2025 flight, which was moved to May 3 without sufficient ...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
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