I purchased a ticket for my son on the 26.06.2025 AJet flight departing from Sabiha Gökçen at 01:00 and arriving at Çukurova Airport at 02:35. Due to a change in his school schedule, we wanted to change the ticket. Although we offered to pay the fare difference, we were asked to pay more than the cost of a new ticket. They claimed it was a promotional ticket, but if we are willing to pay the price difference, that should be sufficient. Instead, we were directed to purchase a new ticket as part of what seems like a sales strategy, effectively invalidating our previous payment. I am requesting that my child’s grievance be resolved.
On 21.07.2025, my AJet flight VF3037 from Antalya → Istanbul SAW (PNR: 2QYJ47) was canceled via SMS at 09:43 on the day of the flight, despite the fact that I had already completed check-in. I was traveling with a 1-year-old baby and a 9-year-old child. We had already checked out of the hotel and ar...
Today (21 August 2025), I contacted Ajet customer service regarding my flight. I wanted to change my Istanbul – Dalaman flight on 2 September 2025 at 00:30 to the flight on 31 August 2025 at 17:50. Despite the fact that there are still 10 days left, my request was rejected with the explanation that ...
On 29.01.2025, at 10:40, I purchased tickets for myself and my two children from Ajet to go to Dusseldorf Airport from Istanbul Sabiha Gökçen Airport. I completed my online check-in procedures on January 28. After arriving at the airport at around 08:30 on January 29, I quickly completed my ticketin...
I had a scheduled flight with Ajet on 05.12.2025 at 07:10 from Istanbul Sabiha Gökçen Airport to Diyarbakır, with reservation number 3YZC35. I was waiting at the gate number stated on my ticket from 04:00 onwards. However, since the gate number was changed without any notification to me, I was not a...
Dear AJet Representatives, I am writing to formally express my dissatisfaction and request compensation regarding flight VF3307 scheduled for May 27, 2025, from Samsun Çarşamba to Istanbul Sabiha Gökçen Airport. The flight was initially delayed by 20 minutes, then 35 minutes, and eventually by 1.5 h...
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