We bought a ticket from Istanbul Sabiha Gökçen with Ajet company to fly to Egypt Hurghada. I bought myself a seat number 1, I chose the seat number 1B for my girlfriend. However, when we entered the system and looked at the system, my girlfriend, seat number 2A was assigned. This clearly shows there is a system error or a failure in processing seat selections correctly. We paid extra specifically to sit together and enjoy our flight side by side. Now they don't make corrections, they want us to fly separately. I called to fix this nonsense, it was said that there is no seat change due to the policies. Our holiday has already started to disturb our peace because of you.
I recently flew from Sabiha Gökçen to Amsterdam on Ajet flight VF1 with another passenger. We specifically paid extra for a Premium flight, selecting seats in a row with only two seats for added comfort. However, without any explanation or effort to resolve the issue, the plane was changed, and we w...
I purchased Ajet tickets for a trip with my spouse. As the flight approached, I tried to check-in 24 hours in advance. This time, I decided not to select seats, thinking it wouldn’t be an issue if we were seated toward the back—after all, the plane isn’t going to a different country from there! Howe...
I reserved seats on 15 September for my round-trip flight from Düsseldorf to Istanbul and back. I flew outbound with Pegasus Airlines (22 September) and return with Ajet (26 September). I reserved seats because my wife prefers the three of us (with my 4-year-old child) to sit next to each other. Wit...
I purchased plane tickets from AJet for my family and me. Even though I correctly entered the ID information for my daughter, who is over 2 years old, the system issued a lap infant ticket, treating her as a baby under 2. When I informed the staff of the situation before boarding, they told us we co...
AJet Airlines treated my elderly and disabled relative with complete disrespect. We paid an extra ₺2,000 to select a premium seat specifically for comfort and accessibility. However, once onboard, AJet staff reassigned the seat without our consent—assuming that because the passenger was elderly, the...
Comments