I wanted to make changes to my plane ticket, which I purchased earlier the same day, but Ajet told me that I couldn’t make any changes and that I would be charged a fee if I tried. I reminded them that I was still within the 24-hour period during which changes and cancellations are legally allowed, but they still refused to process my request. I even offered to pay the difference in fare, thinking that might help, but they didn’t consider it. Each time I contacted them, they gave a different excuse, ignoring my rights and making the process unnecessarily difficult. This experience has made me question their customer service and left me quite disappointed.
Ajet company did not accept my ticket, which I bought on December 6th, even though I wanted to change it for the flight on Monday, 1 hour later on the same day. Even though I called an hour later to ask if they could make the change, I received a rejection response. There was still 1 day left for th...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
Today (21 August 2025), I contacted Ajet customer service regarding my flight. I wanted to change my Istanbul – Dalaman flight on 2 September 2025 at 00:30 to the flight on 31 August 2025 at 17:50. Despite the fact that there are still 10 days left, my request was rejected with the explanation that ...
I canceled one of the two tickets I purchased from Ajet for a flight on November 10, 2024. Despite requesting the refund on August 25, they still haven’t returned my money, nor have they even apologized for the mistake. I have followed up multiple times, but they continue to ignore my issue and leav...
I wanted to cancel a flight ticket I purchased from the Jet company through Obilet for certain reasons. However, when I tried to cancel it, I saw that the refund amount was displayed as ₺0, with the entire ticket price deducted as a penalty. When I called Ajet customer service, the representative sp...
Comments