AIR FRANCE
Complaints
Air France Ticket Had Wrong Name—Missed Flight and Got No Help or Refund
I purchased an Air France flight ticket through Obilet, entering my full name correctly: first name P, last name J*. How...ever, when the ticket was issued, my name appeared incorrectly as Pj*** (merged) and my surname as A, which I never submitted. This was clearly a system or employee error on Obilet
Air France Damaged My New Samsonite Carry-On
On April 3, 2025, I was flying from Barcelona Airport to Paris CDG on Air France flight AF1349. At the gate, Air France ...staff told me my cabin-size Samsonite suitcase had to be checked in because the cabin was supposedly full. Trusting their instructions, I handed it over. However, once I boarded,




Air France Changed My Direct Flight to a Connection and Delayed Return by 6 Hours
I booked direct flights with Air France for myself and my family—departing from Germany to Paris on March 14, 2025, and ...returning on March 16, 2025. However, without our knowledge or consent, our outbound flight was changed to a connecting one, which we never agreed to. To make matters worse, our r
Air France Crew Was Rude & Disrespectful – Worst Flight Experience
The entire crew on my Air France flight was cold and unfriendly, constantly giving passengers judgmental looks. The wors...t part was when I needed to use the restroom—an older flight attendant literally yelled at me, saying, "Can’t you see the sign? Go back to your seat!" I travel frequently, but this
Air France Delayed Refund for Canceled Ticket After Schedule Change
Two months ago, I purchased an Air France ticket through an agency. However, the flight schedule was changed to a time t...hat was unacceptable for me, forcing me to cancel the ticket. Now, I’ve been informed that the refund will take 20-25 days to process, leaving me financially inconvenienced. Due t
Air France Damaged My Luggage – Still No Compensation After 2.5 Months
On April 26, 2024, during my Istanbul-Paris-Newark flight with Air France, my suitcase was severely damaged. The wheel w...as broken, and one corner was badly damaged, ruining my vacation. I’ve been trying to get compensation for 2.5 months now, but despite sending multiple emails, I still haven’t rece
Air France Charged Cabin Baggage Fee Unfairly
On May 16th, we had to catch a flight with Air France from London to Nice, specifically flight AF7551. We had to spend a... good half hour explaining and persuading the staff at the Air France counter, since they seemed to be completely unaware of the visa requirement for Green Passports. Even though m
Air France Lost My Luggage on Flight from Istanbul to Houston
On February 17, 2024, I flew with Air France from Istanbul to Houston via Paris. My ticket number is 0572*******44, and ...my reservation reference number is L774T5. As shown in the attached photo, my suitcase was damaged upon arrival at Houston airport. Exhausted from the journey and struggling with i




Unresolved Lost Luggage on Air France Flights
During my recent experiences with Air France, our luggage failed to reach our destination on two separate occasions. In ...both instances, the airline insisted that our belongings were left behind in Paris. In the first case, no compensation was provided whatsoever, and in the second situation, they ma
Lost Luggage Twice with Air France - No Compensation Received
I've had the unfortunate experience of dealing with lost luggage on my last two trips with Air France. In both instances..., they insisted that my bags were still in Paris. No compensation was given the first time. They said they would give me a little money after I complained, but it still hasn't been





