Airbnb

I made a reservation on Airbnb with the confirmation code HMFJ334932. The invoice states that I was charged ₺18,242.83, but when I checked my bank statement, I noticed that Airbnb actually withdrew ₺19,438.83. Why was I overcharged by ₺1,196.00? This is completely unacceptable. Airbnb should only c...

I booked a place on Airbnb, and the invoice stated ₺4,628.77 as the total amount. However, when I checked my bank statement, I was charged ₺4,800.98 instead. I reached out to Airbnb customer service, and they claimed that the extra charge was due to my bank. When I contacted my bank, they informed m...

I booked a 3-bedroom apartment at Galataport through Airbnb (confirmation code HMHSC5BFTZ) for February 23-24. Unfortunately, due to severe weather conditions, our flight from Trabzon was canceled, making it impossible for us to travel to Istanbul and check in. Despite the circumstances, the host r...

On February 7, 2025, I made a reservation through Airbnb but canceled it immediately. Airbnb assured me that I would receive a full refund, yet as of February 22, 2025, I have not received my money back. I contacted Airbnb customer support, and they blamed my bank, claiming there was an issue on th...

I recently noticed that Airbnb charged my card without my authorization, despite having no active reservations on my account. My card details have not been shared with anyone, so this charge is completely unauthorized and suspicious. I immediately contacted Airbnb support, but I have yet to receive...

On February 19, 2025, I made a reservation on Airbnb, expecting to be charged ₺20,909.19 for the booking. However, the system reported a failed payment and sent me an email stating that the transaction was unsuccessful. Despite this, the full amount was still deducted from my credit card. To make m...

On February 14 at 2:00 AM, ₺900 was withdrawn from my Ziraat Bank account via Airbnb, even though I did not authorize this transaction. Then, just an hour ago, another ₺3,000 withdrawal attempt was made from my account, forcing me to close my bank account for security reasons. I have never approved...

It does not allow me to write a review for the house I paid for. The low rating was because the host failed to complete the booking. If you are choosing a house on Airbnb based on its high rating, you might be mistaken. I rented a house with a perfect 5.0 score and wanted to leave a low rating due t...

I booked an Airbnb rental with a 5.0 rating, expecting a great stay. However, I encountered issues and wanted to leave an honest, low-rated review. Instead, Airbnb prevented me from posting it. First, they delayed my review for 14 days, and then they removed it completely, claiming it was "not suit...

I made an Airbnb reservation (HMNC42E3C5), and the invoice clearly states that I was charged ₺11,694.12. However, when I checked my bank statement, I saw that Airbnb actually charged me ₺12,303.55—significantly more than the invoice amount! How is this even possible? If the invoice states one amoun...

I recently made a booking through Airbnb, and according to my invoice, ₺31,516.72 should have been deducted from my credit card. However, when I checked my bank statement, I saw that Airbnb actually charged me ₺33,058.73—which is significantly more than the correct amount. When I contacted Airbnb t...

Airbnb'den yanlışlıkla farklı bir konumdan rezervasyon yaptım, rezervasyonu yaptığım gibi iptal ettim. Param iade edilmiyor. Müşteri hizmetleri yok, bir şey yok, I accidentally made a reservation in the wrong location on Airbnb and immediately canceled it. However, despite canceling right away, my p...

An unauthorized transaction of ₺14,188.22 was made on my Axess credit card for a purchase at Airbnb, without my knowledge or consent. As soon as I noticed the charge, I immediately canceled my card—otherwise, even more money might have been deducted. I demand that Airbnb contacts me immediately to ...

I booked a rental on Airbnb but immediately canceled due to selecting the wrong dates. However, it has now been almost two months, and I still have not received my refund. Airbnb claims the refund has been processed, and they even sent me a receipt, yet no money has been deposited into my account. ...

I recently signed up for Airbnb, and the moment I entered my phone number and logged in, my account was locked for security reasons. I don’t understand how a brand-new account can be flagged for security when I’m just trying to get started. How is it that I can't even access my account or use the pl...

I recently booked a reservation through my friend's Airbnb account. The listing didn’t specify that we’d be sharing the space with others, so we didn’t notice. However, once we realized we would have to stay with someone else, we decided to cancel the reservation. The issue is that the host selected...

I’ve been waiting for a refund from Airbnb, but it still hasn’t been credited to my bank account. I contacted my bank, and they confirmed that while the inquiry was made, no payment has been received. The bank told me that once Airbnb processes the refund, the money should be transferred to my accou...

I rented Stefan's place in Belgrade, expecting a comfortable stay based on the photos. However, when I arrived, I found dirty, worn-out furniture that looked nothing like what was shown. The conditions were far from hygienic. The room door wouldn’t close, leaving it cold inside, and the entire place...

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I booked a 3-day stay in Milano and a 3-day stay in Torino through Airbnb during the New Year's week. While the host in Milano praised us as "wonderful guests," the host in Torino turned hostile after we left a negative review. They claimed items were missing and damaged, and now they're demanding ₺...

During our New Year’s trip to Italy, we rented two homes through Airbnb, one in Milan and another in Torino. While our Milan host praised us as "wonderful guests," the Torino experience was a nightmare. The host in Torino accused us of theft and demanded payment for damages we didn’t cause or items ...

I recently noticed an unauthorized charge from Airbnb on my credit card, which I did not approve or consent to. I have never made a payment through Airbnb before, nor have I used their services, so this charge is entirely unexpected and unacceptable. It’s deeply concerning that such a transaction co...

I’m absolutely furious about how Airbnb handled my recent stay in Lisbon from December 30 to January 10. The host sent me a photo claiming there was a burn on the edge of the bed’s headboard and demanded 300€ from me. This accusation is completely untrue—I have no idea how any burn could have happen...

I booked a 2-night stay through Airbnb for January 8-10, 2025, and paid in full via the app. Despite this, the host did not allow us to enter the property. Our check-in time was set for 3:00 PM, but we decided to visit at noon to confirm everything. The house was locked and empty. We returned at the...