I booked a 3-day stay in Milano and a 3-day stay in Torino through Airbnb during the New Year's week. While the host in Milano praised us as "wonderful guests," the host in Torino turned hostile after we left a negative review. They claimed items were missing and damaged, and now they're demanding ₺31,000 in compensation for absurd, unfounded accusations. Despite explaining the situation, Airbnb is not offering any support, and the host’s complaint came a day before we vacated the property. If that's true, we’re also upset that they entered the property while we were still staying there without our consent. How do I proceed with this complaint and resolve the issue? I need help addressing this unfair treatment.
During our New Year’s trip to Italy, we rented two homes through Airbnb, one in Milan and another in Torino. While our Milan host praised us as "wonderful guests," the Torino experience was a nightmare. The host in Torino accused us of theft and demanded payment for damages we didn’t cause or items ...
From June 6 to June 12, 2025, I rented a home in Rome, Italy through Airbnb. We had a completely smooth experience with the host, followed every instruction, and checked out on time on June 12. Everything appeared fine—until a week later, when the host submitted a claim demanding ₺9,077, accusing us...
I recently rented a property on Airbnb, and after my stay ended over two weeks ago, I’m facing unfair demands from the host for over ₺10,000. The host is now claiming additional charges for things that weren’t mentioned in the house rules and requesting extra cleaning fees, despite an initial cleani...
I’m absolutely furious about how Airbnb handled my recent stay in Lisbon from December 30 to January 10. The host sent me a photo claiming there was a burn on the edge of the bed’s headboard and demanded 300€ from me. This accusation is completely untrue—I have no idea how any burn could have happen...
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