I booked a 2-night stay through Airbnb for January 8-10, 2025, and paid in full via the app. Despite this, the host did not allow us to enter the property. Our check-in time was set for 3:00 PM, but we decided to visit at noon to confirm everything. The house was locked and empty. We returned at the scheduled check-in time, but the situation remained the same. We spent 30 minutes calling out and waiting, but no one showed up. This experience was extremely frustrating and left us stranded. People trust platforms like Airbnb for reliable accommodations, and this is unacceptable. I demand an immediate explanation and a full refund for this terrible experience. Fix this issue promptly!
I booked a property on Airbnb for December 30, 2024, to January 1, 2025, to celebrate New Year’s, but I couldn’t reach the host on the check-in day. The host’s phone number was not working, and there was no way to access the property. To make things worse, Airbnb’s customer service has been complete...
On May 15, 2025, I booked a house, but I ended up paying for a place I couldn't even enter, and now I'm being denied a refund! Last night, I tried to rent an Airbnb. I confirmed with the host that I could pick up the key by 2:00 AM, which I agreed to. However, I ran into some issues and called them ...
Around 11:00 PM, I made a reservation on Airbnb after receiving clear confirmation from the host that I could book the property. The host was fully aw...
I booked a property on Airbnb for December 31 to January 1, but when I arrived, I couldn’t get in. A huge “For Rent” sign was on the building, and no one answered the door despite me knocking repeatedly. I messaged the host, but they never responded. When I asked a nearby hotel, they informed me the...
On October 19, 2024, I made a reservation through Airbnb. Last night, the host messaged me with the property details and location. However, this morning, I noticed the reservation had been canceled. When I contacted the host, they claimed the cancellation came from my side, but I did not cancel the ...
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