I recently booked a reservation through my friend's Airbnb account. The listing didn’t specify that we’d be sharing the space with others, so we didn’t notice. However, once we realized we would have to stay with someone else, we decided to cancel the reservation. The issue is that the host selected an option where no refunds are allowed, even though we didn’t stay at the property. We canceled the booking just 30 minutes after confirming, yet the host refuses to issue a refund. Despite offering to cover any potential loss the host might face, they still won’t refund us. We need Airbnb to step in and resolve this situation. We demand a refund and proper support from the company!
About three weeks ago, we booked a property through Airbnb for New Year’s. Initially, everything was fine, and we confirmed the details with the host. However, as the reservation date approaches, we reached out again and were told there’s now a problem. The host said they would be occupying the prop...
I made a reservation through Airbnb, but the host kept delaying the cancellation for weeks, ultimately forcing us to cancel without officially doing so. We ended up booking elsewhere and reported the situation to Airbnb. However, Airbnb mistakenly cancelled our new reservation and left us stranded. ...
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
I booked a house through Airbnb, but shortly after, the host canceled the reservation. Since we needed a place to stay, I booked a second property. Everything seemed fine until I checked my bank account and saw that Airbnb charged me for both reservations, including the one that had been canceled by...
We were left in a bind when the hotel canceled our reservation through Airbnb, and we were not refunded for it. Despite being told by the hotel that the refund would be handled by Airbnb, we have yet to receive any of our money back. Our attempts to reach out to customer service representatives have...
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