For approximately one week, I have been unable to access the funds in my BTCTURK account, consisting of approximately 50... USDT and XRP worth around $50, due to what is described as a "risk unit review." The application states that my account is under review by the risk unit, preventing me from making
I use the BtcTurk crypto application and on 17.05.2026 I encountered a serious problem while trying to place limit buy/s...ell orders. When I enter the price I want for the limit order, the application gives an error and does not allow the order to be placed. Because I could not enter the specified pri
On December 24, 2025, I transferred 0.20036391 ETH, 279.3351 XRP, and 0.01311779 BTC from the BTCTURK platform to the Bi...tlo platform. When I attempted to sell these assets on January 7, 2026, I realized that I was unable to complete the sale and reported the issue to Bitlo support on the same day. F
I have been a BtcTurk customer for only about 10 days and I am an inexperienced user of cryptocurrency platforms. On 25....12.2025, at around 16:30, while I was using the BtcTurk web platform on my computer via https://kripto.btcturk.com/, a very serious and suspicious incident occurred involving my ET
On 10.12.2025 at 19:00 and 19:01, I made two separate FAST transactions from my Enpara account to my BtcTurk account in ...the amounts of ₺555 and ₺1,681, for a total of ₺2,236. The receipt number for one of these transactions is 202512100406806. Despite the hours that have passed, these amounts have n
On August 6, 2025, at 11:38 PM, I received an unsolicited identity verification code from BtcTurk. However, I do not hav...e an account with BtcTurk, nor have I ever attempted to sign up. I have no reason to believe that someone else is using my phone number, and this is the first time such an incident
After using BTC for some time, they stopped sending SMS confirmation to non-TR numbers, that's why I had to change to Go...ogle authenticator. The entire ID validation process starts from scratch when you do so. After 3 days I have initiated the validation process, simply nothing happened. I contacted
On 06.06.2021, my BtcTurk account was blocked/seized by the bank. First, where is the security? Second, where is the pri...vacy? How and with what right do you share my information with banks or asset management companies? I demand the immediate return of my seized assets and my right to compensation.
On December 2, 2024, I transferred Funfair Ethereum-based tokens to my BtcTurk Ethereum wallet, trusting that Ethereum w...allets could receive such tokens without issue. Initially, BtcTurk assured me that the tokens would be converted to Ethereum in my account. However, as time passed, I discovered th
I am a BtcTurk user, and on November 24, 2024, at 11:38 PM, TRX was taken from my account without my consent or awarenes...s. I promptly reported the issue to BtcTurk, yet there has been no response, and I haven't received any updates or information about the situation. I was informed that I would rece
I was trading cryptocurrency on BtcTurk and ran into a problem. Even though I made a profit on ZRX coin, the system show...ed that I had a loss instead. I ended up losing $150 because of this error, and I think it’s a technical problem with the platform. I contacted the live support team for help, but
I'm trying to receive a new password unless same error each time "Please ENTER the 6-digit code from your Authenticator ...app," the error message says every time I try to access my BTC Turk account, regardless of whether the code I'm using is the one shown in the Authenticator or not. This is a situat
"Please ENTER the 6-digit code from your Authenticator app," the error message says every time I try to access my BTC Tu...rk account, regardless of whether the code I'm using is the one shown in the Authenticator or not. This is a situation that requires immediate attention. For days now, I have been
I am currently unable to log into the BTCturk application or website due to not receiving the email confirmation code. I... was instructed to change my email address, but this process involves numerous procedures. If your confirmation codes are not reaching my current email address, there seems to be a
"Thank you for your quick support! This is why BTCTURK. I wish you good work."
I'm having a nightmare with the BtcTurk app, which I use frequently. My password was rejected, and I was locked out. Eve...n when I try to reset my password, it indicates that the new one is incorrect. They want me to upload all of my documents and information as if I were a new registrant. This has ma
Unbelievable! It's been a wild ride dealing with BTC Turk. I transferred my hard-earned money to them a year ago with th...e promise of prompt processing. Fast forward nearly two years, and what do I get? A flimsy explanation that a faulty network caused a 1 TL payment error. Seriously, that's their ju
