On February 19, 2025, I made a reservation on Airbnb, expecting to be charged ₺20,909.19 for the booking. However, the system reported a failed payment and sent me an email stating that the transaction was unsuccessful. Despite this, the full amount was still deducted from my credit card.
To make matters worse, I attempted to book again, and Airbnb charged my card a second time for the same amount. I immediately contacted Airbnb support, but I have received no response or resolution.
I am now out of ₺41,818.38 due to Airbnb’s payment system failure, and no one is addressing my complaint. I demand an immediate refund for the duplicate charge. Airbnb must take responsibility for these billing errors and improve its customer support response time. Has anyone else faced this issue?
While trying to book a stay through Airbnb, I repeatedly encountered payment errors that prevented the reservation from being completed. Despite the transaction failing each time, ₺39.99 was withdrawn from my account after every attempt, ultimately totaling ₺279.93. I never received a confirmation, ...
I booked a stay through Airbnb and the total cost was ₺23,388.25, which I planned to pay in two installments. The first payment was supposed to be ₺13,388.25, but my credit card was charged ₺13,866.42 instead. I am requesting an immediate refund of the extra ₺478.17, but I am unable to find a Turki...
Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although the invoice (Invoice No: RCSS5A5PEC) clearly states that I was supposed to be charged ₺24,323.77, my credit card was instead charged ₺25,280.97. That’s nearly a ₺1,000 discrepancy th...
On April 16, 2025, while trying to add a new payment method to my Airbnb account, the system rejected my card multiple times. I tried two or three mor...
On July 15, 2025, I made a reservation through Airbnb with code hmxrncxkbj and paid ₺20,757. Shortly after, the host canceled my booking, claiming there was a pricing error. Airbnb’s policy clearly states that canceled reservations will be automatically refunded within 72 hours. However, no refund w...
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