I recently made a booking through Airbnb, and according to my invoice, ₺31,516.72 should have been deducted from my credit card. However, when I checked my bank statement, I saw that Airbnb actually charged me ₺33,058.73—which is significantly more than the correct amount.
When I contacted Airbnb to correct this mistake, they responded by saying that the bank processed the transaction that way. However, when I spoke to my bank, they confirmed that the overcharge was made by Airbnb, not the bank.
I absolutely do not accept this unauthorized charge. Airbnb, I demand that the excess amount be refunded to my account immediately. I expect a prompt resolution, as this kind of billing mistake is unacceptable!
I made an Airbnb reservation (HMNC42E3C5), and the invoice clearly states that I was charged ₺11,694.12. However, when I checked my bank statement, I saw that Airbnb actually charged me ₺12,303.55—significantly more than the invoice amount! How is this even possible? If the invoice states one amoun...
We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice reflected this amount, and I confirmed it. However, upon checking my credit card statement, I noticed that the amount charged was 20,306.32 ₺. When I contacted Airbnb via live chat, the...
I made a reservation on Airbnb with the confirmation code HMFJ334932. The invoice states that I was charged ₺18,242.83, but when I checked my bank statement, I noticed that Airbnb actually withdrew ₺19,438.83. Why was I overcharged by ₺1,196.00? This is completely unacceptable. Airbnb should only c...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
On July 29, 2025, I booked an apartment in İzmir Bayraklı through Airbnb and paid a total of ₺16,781.07 according to the invoice shown in my account. However, when the payment was processed, my bank statement reflected a charge of ₺17,400 — significantly higher than the listed amount. Airbnb provide...
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