Agoda

My Reservation with Agoda Between August 17-23 Was Canceled Automatically. I am the victim here. My reservation was supposed to be paid in August, so why was it canceled? I do not want to cancel this booking because I already purchased a plane ticket based on this reservation. Please reactivate my r...

I made a reservation at Salamis Hotel through Agoda for August 17-23, 2025, but I received an email stating that my booking was canceled. However, I never requested a cancellation and have already purchased my flight tickets based on this reservation. When I contacted the hotel, they informed me th...

I recently made a hotel reservation through Agoda.com, but I was charged twice for the same booking. My reservation numbers are 1560890392 and 1560888300, both for the same hotel and same dates. I need one of these reservations canceled and a full refund issued immediately. I have tried contacting ...

I recently had an Agoda credit refunded to my account after a canceled booking, but now, it has suddenly disappeared without any explanation. I was about to use it when I noticed that the balance was gone. This is extremely frustrating and unacceptable! I have faced multiple issues with Agoda befor...

I made a hotel reservation through Agoda (Booking ID: 1555128604), clearly agreeing to a specific amount, yet my credit card was charged more than what was stated during the booking. This unexpected extra charge is completely unacceptable and has caused unnecessary frustration. To make matters worse...

On February 9, I made a reservation through Agoda for a one-night stay on the same day for over 40 USD. When I arrived at the hotel, they informed me that they were fully booked due to overbooking and advised me to contact the site for a refund. When I reached out to Agoda, they told me my money wou...

Because Agoda didn't confirm my reservation immediately, I accidentally booked the same hotel, for the same dates, three separate times! Each time, I thought the previous booking hadn’t gone through, so I kept trying. Now, unbelievably, Agoda refuses to refund any of these bookings—even though I can...

I made a hotel reservation through Agoda well in advance to benefit from lower rates. The booking should've saved me money, but instead, Agoda applied an inflated and unfair exchange rate when charging my card, causing me to pay significantly more than the original agreed price. The price advantage ...

I stayed at Rove Dubai Marina Hotel from February 24 to February 27, 2025, booking through Agoda (Reservation ID: 1539310608). I realized that I had mistakenly booked an extra night on February 27, so I immediately contacted Agoda customer support through their mobile app to request a cancellation. ...

I booked a stay at Duck Hotel through Agoda for February 21-22. During payment, I encountered an error message stating that the payment did not go through. Since the transaction was unsuccessful, I used a different credit card to rebook the room and successfully completed the reservation. However, w...

On February 17, 2025, at 14:23, I received an email from Agoda confirming a hotel reservation (Booking No: 1538846340). Since I had not made this reservation, I immediately contacted the hotel to verify the details. However, the hotel had no record of any booking under my name. Just five minutes la...

On January 24, 2025, I canceled my Agoda reservation for Rose Village Guest House in Rome, which was scheduled for check-in on January 30, 2025 (Booking No: 1498186796). The cancellation was made in accordance with the hotel's policy, and I was eligible for a refund. However, despite following all ...

I booked a hotel through Agoda, and the payment terms clearly stated: "No payment required until May 3, 2025. If not canceled, payment will be deducted on May 4, 2025." However, after updating my credit card details, Agoda immediately charged my card, completely disregarding their own stated policy...

I booked a stay at Vicolo Model Hotel through Agoda and called the hotel to confirm my reservation. The hotel initially confirmed my booking, but the next day, someone named P*** from the hotel called me, stating that my reservation was no longer valid** because they had sold out all the rooms. They...

I made a hotel reservation through the Agoda app, initially selecting the free cancellation option. Later, I decided to cancel the booking, and Agoda informed me that they would submit the cancellation request to the hotel for approval. The hotel approved the full refund, but it has now been 10 busi...

I booked a hotel in Cyprus through Agoda months in advance, including flights and all necessary arrangements. Just three days before my trip, Agoda suddenly canceled my reservation, claiming the hotel was overbooked and that they would issue a refund. How is this possible when I booked the room thre...

Hello, I made a hotel reservation through Agoda with the booking number 1483973076, but my credit card was charged twice on different dates for the same reservation. This is completely unacceptable, and I am requesting immediate assistance to resolve this overcharge. I have attached all the necessa...

I made a reservation through Agoda for Wi-Fi Suites hotel with booking number 832161210. However, when I arrived at the hotel, they claimed they had no available rooms and tried to place me in a ground-floor storage-like room that was clearly not suitable for guests. I refused the room and was told...

Agoda charged my credit card without my authorization, and I have been unable to reach customer service in any way. This is completely unacceptable! I later discovered that my personal information was shared, and a reservation was made in my name on another site. How is this even possible? I demand ...

I had a booking with Agoda that was confirmed, and the amount was deducted. However, when I arrived at the hotel, the receptionist said there was no booking under my name or booking number. I started calling Agoda, but they put me on hold for a long time, and I ran out of international calling minut...

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I booked a 2-night stay at Amber Palace Hotel in Istanbul through Agoda, with check-in on February 7, 2025, and check-out on February 9, 2025. The total amount displayed during booking was ₺3675, and I paid with my card. However, when I checked my bank statement, I noticed that Agoda charged me ₺392...

On February 2, I made a reservation at Pattaya Grand Hotel through Agoda. However, the hotel canceled my booking, and Agoda’s system shows that no payment was taken. But when I checked my bank statement, the money was actually deducted from my account. I contacted Agoda’s customer service, but all ...