I made a reservation at Salamis Hotel through Agoda for August 17-23, 2025, but I received an email stating that my booking was canceled. However, I never requested a cancellation and have already purchased my flight tickets based on this reservation.
When I contacted the hotel, they informed me that they did not cancel the booking and advised me to reach out to Agoda. Unfortunately, I am unable to get in touch with anyone at Agoda for assistance.
I urgently request that my reservation be reinstated as soon as possible. This cancellation was a mistake, and I should not have to suffer the consequences of an error I did not cause. Agoda must take responsibility for this issue and resolve it immediately.
On February 17, 2025, at 14:23, I received an email from Agoda confirming a hotel reservation (Booking No: 1538846340). Since I had not made this reservation, I immediately contacted the hotel to verify the details. However, the hotel had no record of any booking under my name. Just five minutes la...
I’m having a major issue with Agoda. Even though I selected my travel dates correctly, once I moved on to choose a room, the system automatically changed the dates, and I ended up booking a room for the wrong date. I immediately tried to cancel or change the reservation, but I’ve been completely un...
My Reservation with Agoda Between August 17-23 Was Canceled Automatically. I am the victim here. My reservation was supposed to be paid in August, so why was it canceled? I do not want to cancel this booking because I already purchased a plane ticket based on this reservation. Please reactivate my r...
I canceled a hotel booking through Agoda and have yet to receive my refund, even though the platform states that refunds will be processed within 30 to 45 days. This delay is completely unacceptable, and I am left without any resolution. On top of that, it’s nearly impossible to reach a customer rep...
I booked a hotel on Agoda.com but accidentally selected the wrong dates. I canceled the reservation as soon as I noticed the mistake, thinking I could either get a refund or change the dates. But when I contacted customer support, they told me neither was possible—no refund and no date change allowe...
Comments