I made a hotel reservation through Agoda, selecting my stay and completing the full payment as displayed. However, when I checked my bank statement, I noticed that an additional ₺165.39 was charged to my card without any prior notice.
What is this extra fee for? Why was I not informed before completing my payment? This is extremely frustrating, as customers should not be surprised by unexpected charges after booking. Agoda must clearly disclose all fees upfront, not after the transaction is completed.
I demand an immediate refund of the extra amount and a proper explanation for this charge. Agoda, fix this issue and ensure full transparency in your pricing!
I made a hotel reservation through the Agoda.com app, but when I checked my bank statement, I saw that the amount charged to my card was higher than the price displayed on the app at the time of booking. There was no clear explanation for this extra charge—no added service fee, no tax breakdown, not...
On April 17, I booked a hotel through Agoda.com under reservation number 1603008199. The total amount shown at checkout was ₺1,764.19, which I confirmed and agreed to. However, after completing the booking, I was surprised to see that ₺1,821.12 was charged to my credit card—more than the confirmed p...
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
I booked a hotel through Agoda.com and stayed for one night, only to find unexpected charges on my card a month later for ₺3110.48. This is completely unacceptable. Agoda's lack of communication and transparency is alarming, leaving me without anyone to contact. There are no clear customer service n...
I made a reservation through Agoda, booking ID 1393348220, with the payment details clearly stated as ₺29,676 on the receipt and in the authorization hold. However, after checking into the hotel, I was shocked to find that Agoda had charged ₺31,578 to my card—a significant and unexplained difference...
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