I purchased round-trip tickets to Montenegro from Enuygun, with a return flight scheduled for June 18 at 5:35 PM with Aegean Airlines. When I arrived at the check-in counter, I was told that my name wasn’t on the flight list. I showed the staff my booking details and screenshots from Enuygun, but they were equally confused and referred me to a supervisor. The supervisor informed me that my and my spouse’s tickets had been moved to June 15 by the travel agency, and they provided a printed document as proof. When I contested this, I was met with rudeness and hostility, with the supervisor throwing the paper at me and saying there was nothing they could do, and I should contact the agency. They were dismissive and refused to help, leaving me stranded without any resolution.
I trusted Aegean Airlines and booked round-trip tickets to Rhodes Island—departure on May 29 and return on June 3—for what was supposed to be my honeymoon. While preparing for my Schengen visa application, I found out that Aegean canceled my outbound flight without notifying me. This was only discov...
On April 4, 2025, we were scheduled to fly from Athens to Istanbul. Unfortunately, we got lost trying to reach the airport and also experienced issues with our luggage. As a result, we missed our flight. According to Aegean Airlines’ stated policies, passengers in distress are advised to “get in tou...
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